No Sound? Ensure the volume is turned up or the speakers are turned on. Play a YouTube video to ensure you have sound Sound Echo? Ensure you don’t have more than one web browser window open. The echo means you have multiple videos playing Video Not Playing? Make sure you are using an up-to-date web browser. Try a different web browser such as Chrome, Firefox or Safari Refresh or Reload the webpage to ensure your browser has loaded the video player and ‘requested’ the video Stream Still not Working? Still need help? Contact – Lea Melou –[email protected]